On May 20th, the Indian customer successfully received the glass bottle threading machine equipment. And it was successfully installed in their factory on the 24th.
Regarding the local climate and oxygen, gas equipment, etc., the customer got in touch with our technicians, explained the situation, and conducted the initial test of the machine. Due to differences in the environment, operation methods, etc., there were flaws in the finished products. However, with the careful guidance and assistance of our technicians, all production problems were solved one by one. The customer said: "We encountered unexpected problems during the installation of the equipment, but your technical team responded within two hours and provided step-by-step guidance through video calls. The problems were quickly resolved, minimizing our downtime. We are impressed by your professionalism and efficiency!" "Initially, there was a problem with the flame size of our machine. But your technical team conducted multiple tests and guided the modification of parameters. Their dedication turned challenges into successful cases. We trust your commitment to customer satisfaction."
In conclusion, our team is more than willing to provide after-sales service for our clients and will offer lifelong service. The feedback from our clients is also the driving force for us to continuously improve our service. I believe that while serving our clients, it is also an opportunity for us to enhance our team's own quality and skills. We will seize every chance.